BecexTech Australia

4.1
based on 1116 reviews

Customer Approved
“We make customer
service a priority”

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1116 reviews about BecexTech Australia

09 Jan 2018

I ordered a Samsung Galaxy S8. The price was xheaper than anywhere else and deliver was very fast. I got it earlier than promised and would like to thank you the team for achieving a great customer satisfaction. Based on my purchase, highly recommend them.

Approximate cost: $850

verified email - 09 Jan 2018

>>>>>>>>>>>>>Warning, fraudulent activities here<<<<<<<<<<<<<<<
website: /www.becextech.com.au

BXT International Limited (BXT International) (Hong Kong CR number 1440086)
http://registers.accc.gov.au/content/index.phtml/itemId/1204776

On 22/12/2017 I had purchased a camera, lens, mobile and accessories from BecexTech. As of today, I have only received the camera and lens. The accessories are missing and the mobile sent was used and faulty. As I desperately needed a phone I had to paid $400 to repair my existing cracked mobile, hence I have no use for another phone, nor do I want a faulty used phone.

As of today, BecexTech have ignore my request for a refund and insisted that they have done nothing wrong. Will be reporting them to fair trading, ACCC and any other legal bodies where appropriate. Please walk away from this unethical business and tell others not to shop from them.

As per 87B Undertaking - BXT International Limited - signed 12 December 2017,

> BXT International undertakes that for all products advertised for sale on the BecexTech website which are not new for the main headline description to start with “REFURBISHED” OR “USED”. And not "Special Price Renew Samsung Galaxy S7 32GB 4G LTE" as was the case with me.

> BecexTech Australia has admitted that it has contravened the Australia Consumer Law in the way that it described its products and responded to requests for refunds. BecexTech Australia have misled me into purchasing a 'used' product believing it to be 'new' and genuine.

> Under the Australian Consumer Law, consumers are entitled to choose to receive a full refund of the amount they paid for a product when that product failed to meet the consumer guarantees. For my purchased order of $6,371.50, which included a camera, lens, mobile and accessorises, I have only received only the camera and lens. The accessories are missing and the mobile received was 'used' and faulty.

> As per court enforceable undertaking, BXT International Limited are to provide the shipping cost for the return of faulty goods. Therefore, I expect a refund of purchased price $6,344.95 + return shipping $26.55, total $6,371.50.

Approximate cost: $6344

08 Jan 2018

Ordered a Samsung Galaxy Note 8 on 2nd Jan and received it 8th Jan. Very happy with that. Customer service was spot on as well. Will certainly be a repeat customer.

08 Jan 2018

I bought a samsung s8. It was delivered on time, no fuss or hassle. Product in perfect condition, all for good value.

Im very satisfied as a first time buyer, look forward to more buisness in the future!

Approximate cost: $850

verified email - 05 Jan 2018

It really doesn't matter who I contact at Becextech when I have questions or need to order equipment, and I've purchased items from Becextech for 5-plus years for just this reason: Honest, dependable, straight-forward, detail-oriented and consistently excellent customer service! I've recently worked regularly with salesperson Zlatan because he's proven to me that I can count on him; To earn (and keep) a customer's trust and loyalty is the foundation of success for Becextech’s longevity

verified email - 05 Jan 2018

I recently bought a Panasonic Lumix LX100 camera from BecexTech A.U. The service and email contact was first class. The delivery takes a little while. I was quite happy to wait, and was aware at the time of purchase that it could take 7 business days (from memory). The camera arrived quicker than that, and I was pleased to get it in approx 6 business days. The camera came well packed. Everything was included. The box had a seal on it, to ensure you were getting the original, authentic product. I am very, very pleased with the LX100. The picture quality is excellent. I couldn't wish for more. The camera is very well made, and is 'solid'. It is a professional grade camera. You can use it as an 'auto' point and shoot, but it has such excellent and easy to use functions, that it seems a crime not to use it as it was really designed to operate. Over all I am very happy with my trade experience with BecexTech, and the camera I bought. I would happily make further purchases through them.

verified email - 04 Jan 2018

Great price and I got the red camera I've always wanted. Received camera within days which was fantastic but was a tad surprised to find that the manual and all the text on the camera itself was in Chinese. Had to find an online manual to find out how to change the camera to English. Luckily sorted now.

verified email - 03 Jan 2018

I would definitely NOT recommend this company.

I purchase an iPhone 6 Plus. Within one year the phone didn't work properly and had to be fully replaced by BecexTech. The replacement phone was delivered in late April 2017. By December 2017, this replacement phone no longer works either.

BecexTech says they won't fix, repair or replace the second phone as they have already done this for the first phone I purchased. So much for quality products and great customer service.

Buy from BecexTech at your own peril. I will never buy from them again.

Once bitten... twice shy.

02 Jan 2018

Very fast delivery! The item was great as expected. The customer service via email was quick except no customer service phone number.
Happy buying!

Approximate cost: $888

01 Jan 2018

I got my order fairly quickly and in good shape, will order again here definitely. the price is good and delivery great.

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