This was my first time using Becextech and it was a great experience. They were extremely helpful when I contacted for product related questions and placing my order. When I received the products, one was defective and contacted Becextech. April was very understanding and extremely helpful with replacing the item. With great customer service, Becextech will be my go to for electronic related purchases. Thank you for the excellent customer service.

I have shopped with Becextech for some time and have always been a happy customer. Items arrive within an acceptable timeframe; the quality is usually what I expect as value for money, and on the rare occasion when something hasn't worked out the support service has been excellent. I have no hesitation in shopping with Becextech for most items.

Horrible Horrible very hard to communicate with. Only responded once a day. I waited 4 weeks before they even said its sent. Tried to cancel the order for over a week then they wanted to charge me $55 admin fee for doing nothing. Could have bought it off Ebay for a comparable price and had protection through paypal. I suppose lesson learnt and so much for the Leaves warehouse in 3 to 7 business days. Also be aware of the 14 day Peace of Mind guarantee. What this really means is you can return it but Postage is not included and there is at least a 20% restocking fee. So on a brand new phone it was going to cost me $160 to return a $500 phone.

Be aware that the product is shipped from overseas and it can take up to 7 days to leave the warehouse. I'd recommend purchasing from another company with the same price before GST, stocks in Australia and same day dispatch. They told me my purchase will be delivered in time within 1 week, ordered on Thu 10am, it is Sat now, still stuck at processing status.

Approximate cost: $1000

BecexTech without any integrity.
I bought a moto Z cell phone and its battery has some problem.
When I send this phone to their repair agent to fix it. They told me my phone has physical damage on the screen.
However, the screen totally does not relate to the battery. It is not a reason to deny the warranty.
They told me to pay money to return or repair the battery.[Redacted generalisation]
Do not buy anything and do not trust their warranty

BecexTech is not an Australia company and sells Hong Kong products. So you can not repair items in Australia, even if the manufacturer has a service center in Australia.

Approximate cost: $604

I've bought HTC M9 from this company, the phone broke down screen in 6 months ask for refund warranty not done. The store I asked for $55 for me to pay for them to check the phone, and end up taking the phone away. I swear on my life, don't buy from this dodgy company. They don't sell genuinely new products.

Very quick turnaround and the phone is just as the description I could not be happier with the phone and service. I would not hesitate to purchase another phone from Bacex Tech

Approximate cost: $350

A few years back I bought an iPhone 5s from these guys and was absolutely happy with them. In January 2018, I needed another mobile phone but I doubted whether they had kept their quality of service or not since I had had a very bad experience with a similar company (Android Enjoyed) which through years went so downhill that in practice it transformed to a scam company. Reading BecexTech's reviews, however, I decided to give it a go and place an order and I am so happy that I did it. They are now even better than before. Fantastic service. Highly recommended.

I have dealt with Becextech twice so far. Both times the service was excellent. The goods I received (1 S2 tablet,1 S6 phone and an Asus Zenfone) were all top quality, brand new items in their original unopened packaging.And of course the price was really competitive.The staff I dealt with were polite and helpful. They also were quite knowledgeable about all my queries and they answered all of them without referring me to anyone else.Both times the goods were delivered well within their published processing times (in my case just a week from the order placement). I will definitely be using them again and I highly recommend them for your technology related purchases.

I made a mistake in shipping a purchase and needed assistance processing the return. Handy, Ratna and the staff at Becextech were helpful and courteous in resolving my return shipment challenges. They work as a team, really care that you have a great shopping experience and are far and above the best in customer service.