BecexTech Australia

4.1
based on 1116 reviews

Customer Approved
“We make customer
service a priority”

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1116 reviews about BecexTech Australia

verified email - 03 May 2018

Contacted Becextech with a question about my order and received a quick and courteous response. I only had to contact them once and they answered my question with a minimum of effort on my part. Very enjoyable transaction.

verified email - 30 Apr 2018

It was really a great deal. I recommended the same deal to my three friends and they also bought this product and they are really happy and fully satisfied with the product (iPhone x).

I also like the customer support which I got before buying this product. He/She answered my all the queries related to this product. It was my first purchase from Becextech and I really had a very good experience with them. I will definitely buy more products from them

verified email - 27 Apr 2018

Wanted a new Canon 5d Mark IV camera. Becextech had it in stock when other retailers didn't (it was 3 weeks a go or so). Placed a web order and the Camera shipped same day! I appreciated they update the order status as it is processed through their system

verified email - 26 Apr 2018

After dealing with other company for 3 weeks and I still didn't get my Samsung Note 8 even I made a full payment. Total flat up with the service.
However with BecexTech, I even email their customer service to check the stock availability before I placed my order, they gave me their answer quickly.
Only took me 5 days to get my order, totally happy their service, efficiency & price. Highly recommend company to buy things from.
Sure I will return when I need to make other purchase.

verified email - 24 Apr 2018

Terrible, terrible service! I seriously don't believe those other recent reviews.
It took nearly a month to receive my item. I thought I was buying from a local company, given the name but it comes from hong kong. The website gives me no obvious indication that they are an overseas company.
Furthermore when after a week I asked where my item was, all I got in reply was polocy explanations and links to more excuses I didn't wish to click on. It took several email attempts over serveral days to receive a very basic answer as to where my item was. It took almost 3 weeks to finally dispatch.
My order finally arrived only to find the screen protector and cover was missed out. I emailed them to send me the items a.s.a.p. only to receive a reply asking if I wanted them to send me the missing items!?! - More stalling tac tics!
I am still waiting for my missing items. I feel unvalued as a customer and completely vulnerable, given no helpful correpondence throughout the process. I'm not new to ordering things from hong kong and elsewhere, I know what to expect, this was unacceptable. This has been a very disappointing experience.

verified email - 12 Apr 2018

I brought Canon GX7 Mark ii from them half month ago and it works well, good quality production and perfect service. My device arrived also speedily even shipped from Hongkong. I recommended this shop.

verified email - 11 Apr 2018

I purchase a new S8+ Plus phone, great value, quick delivery.
I was recommended this website by a work colleague and am more than satisfied with my experience.
**HIGHLY RECOMMEND**
Looking forward to buying more things from BecexTech

verified email - 10 Apr 2018

Excellent customer service personnel who act in a most efficient manner in assisting the customer. Very fast shipping accompanies their unbeatable prices. Quality merchandise is derived from Becextech. The policies relating to shipping and returns are unequaled by any. We would highly recommend Becextech.

05 Apr 2018

Completely legit, cheaper prices, great communication and customer service. We have purchased all our phones through BECEXTECH. Happy customer :)

verified email - 04 Apr 2018

I have never had a better customer service experience than what I had with Becextech. I had a faulty phone and needed to have it returned. They paid for the return and promptly sent a replacement. I forgot to include a cord with the return but they still accepted it without question. Incredible service! I will never buy phones from another store again.

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