I recently bought a Panasonic Lumix LX100 camera from BecexTech A.U. The service and email contact was first class. The delivery takes a little while. I was quite happy to wait, and was aware at the time of purchase that it could take 7 business days (from memory). The camera arrived quicker than that, and I was pleased to get it in approx 6 business days. The camera came well packed. Everything was included. The box had a seal on it, to ensure you were getting the original, authentic product. I am very, very pleased with the LX100. The picture quality is excellent. I couldn't wish for more. The camera is very well made, and is 'solid'. It is a professional grade camera. You can use it as an 'auto' point and shoot, but it has such excellent and easy to use functions, that it seems a crime not to use it as it was really designed to operate. Over all I am very happy with my trade experience with BecexTech, and the camera I bought. I would happily make further purchases through them.