86 reviews about St Frock

verified email - 23 Aug 2023

An excellent company. Top quality clothes at good prices. Very prompt delivery of items & the fastest response to customer enquiries I have ever experienced. Had a small issue with an item I purchased & they resolved it swiftly & to my complete satisfaction.I can wholeheartedly recommend St Frock for your fashion purchases. You’re not just purchasing their product. You are purchasing peace of mind. 10 Stars!

verified email - 08 Jun 2023

I ordered the Seema dress in green for a birthday party. When it arrived, i realised it was very cheaply made. The material felt plasticy, there was a few loose strings hanging and sequins falling off as I pulled it out of the parcel. It didn’t look like the dress I had seen in the images online (stock images and Instagram).

The price was $120 so I was expecting something a lot better for that price and to be honest, I couldn’t believe something so cheaply made was priced at that point.

I was unhappy with the quality and luckily it was deemed faulty and St Frock provided me with a full refund. Luckily, the staff were professional and provided me with a refund.

Considering the quality was so off, I won’t be buying from St Frock again. They don’t do refunds for change of mind either which is a big reason why I won’t be buying again.

Approximate cost: $120

06 Nov 2022

Exceptional customer service! The team went above and beyond by kindly honouring my expired online store credit - Very grateful and appreciate the quick response and willingness to help! Can't wait to place my order!

02 Nov 2022

Great customer service -I signed up and made an account. I didn’t see my welcome voucher until after I had ordered. I contacted customer service and informed them. They responded very quickly and kindly refunded the 20% off the item. Thanks so much.

01 Nov 2022

Always helpful to assist with online bookings & enquires on all my shopping requirements.
Perfect customer service & satisfaction guaranteed ! Love this company !!

Approximate cost: $200

31 Oct 2022

I’ve bought quite a few items from StFrock and have loved them all! Great quality and always a great price!! Customer service is fantastic! Always very helpful and quick to respond. Thanks heaps St Frock!! You guys are amazing!!

27 Oct 2022

Thank you so much to the St Frock Team, they are truly amazing.
Absolutely love my gorgeous purchases.
Thanks again for your kindness and help to get my last purchase to me so quickly :)

Approximate cost: $450

27 Oct 2022

Great clothes, great prices and most importantly great customer support. Been a customer for a number of years and St Frock is always my go to

25 Oct 2022

I have bought a few dresses from St Frock. I can say I’ve been impressed with the service and quality every time. My granddaughter has now started buying from St Frock so they cater for all age’s. Delivery is prompt and any messages answered . A big thank you to St Frock.

25 Oct 2022

Great company with lovely unique products, good value for money, fast delivery, friendly and helpful customer service team. I recommend St Frock!!

Approximate cost: $65.00

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