Word Of Mouth
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Ground Floor 470 St Kilda Road , Melbourne VIC 3004
Previously called WOMO - Word of Mouth Online - 1300 496... Click to show
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Word Of Mouth512 reviews about Word Of Mouth
Love coming on here whenever I have free time and sharing my experiences, already have enough for a gift card!
Soooo disappointed to find out that now I have to reach 3000 points to get a reward......used to be 2000.. oh woe is me .. when will I ever get my reward!
Approximate cost: $20.00
Somehow I have lost 1500 points overnight!!!! Im over it! Im not playing this game anymore! Had 2000 . complained that rewards are now minimum 3000 .,,check my points ..1500 goooone!!!
Hi again DonaS - As we mentioned in the email we sent you - those points had expired, and as a result, they automatically get deducted.
We trust that we have been able to help you out on this occasion and we hope to see some more reviews from you in the near future so you can claim your next voucher!
Oh. I just got back to Womo after a posting O/S to see my points had expired... and now I see that it's gone up to 3000 for a reward, d'oh! Back to the ol' drawing board to see if it's worth my time or not now to do reviews...though I do love my cathartic womoing, I'll be sad to not continue.... :(
What an innovative site. I really don't know how I've survived so long without this site. Everyone should be using it. It's so important to find the right trades people, the right businesses and the right places to go and use. I've discovered many new places and trades to use and in return I've also enjoyed passing on my good fortune when I've found someone good and wanted to recommend them. To the organisers of WOMO, well done, it's appreciated and also a special thankyou to Scarlett for helping answer all my questions when I first joined. I'm doing my bit to spread the good word about WOMO's benefits and hope all the users join me too.
Hi markh40. Helping you find the right trades and services is certainly what we are here to help with! We are so pleased to hear you are loving it and I thank you for your praise. Scarlett at WOMO
I have worked out that there is no way I can make enough points to generate a reward in 3 months before they expire so I m not even going to try , but I do come to this site when looking for a business with good feedback so I do get something out of it. .. shame about the rewards.
Hi DonaS, I have to disagree with you on generating points, it's perhaps easier than you think. Reviews are 100 points, 150 if you facebook them, 250 Points if they are new business added. Don't forget that you also get 30 points per day by commenting on business. If you can't add a review think about the importance of adding a comment to a business or a restaurant you've used, 30 days of 30 points = 900 points multiply that by 2 months that's 1800 points. You could have got yourself an itunes card at 1500 points for your troubles without even adding one review and still providing valuable comments which are in my book very important. I count on some of the comments I read on here to help me. Remember points expire 3 months from the point you earn them (as far as I know) so going by how it works, yes you can earn points and redeem a reward in time. I have no affiliation with WOMO other than enjoying being a normal everyday user just like you. I've earnt plenty of rewards and enjoyed contributing. Don't give up on it, you can definitely earn a reward if that's what you want.
I enjoy reviewing businesses on WOMO. Their website is so easy to use and the customer service is excellent, prompt and efficient. The rewards program by WOMO is great. If you are looking for a great program to review businesses, consider WOMO.
Hi pereike - We love to hear that you are enjoying WOMO! Thank you so much for your compliments and we hope to see more claims through the Member Rewards Program for you.
I often base my decisions on which business to use based on the reviews I read on WOMO and have found them to be pretty accurate and reliable. I have also been writing reviews for quite some time. Recently, I have been disappointed that no points are accrued for reviews on any business in the shopping/hobbies category. Also, the points required for a $20 voucher have increased from 2000 to 3000 points which is a huge jump and I do not think this is reasonable.
I love WOMO, I have really found it enjoyable reviewing and commenting on companies. I enjoy leaving a WOMO card each time I go to a business to let them know I found them on WOMO and that I will be reviewing them. I found WOMO really helpful when I planned a family trip to Melbourne. They had to increase the points I believe, because people were being very dishonest - a particular Facebook Sample site showed off how many gift cards you can get in a matter of days - she posted a picture of her gift cards and said she had $200 worth, and then went on to tell everyone how to get the most our of WOMO. I believe this is partly the reason for the changes. Also, the gift cards are an added bonus for reviewing!
Hi Trekka10 - Thank you for taking the time to give us your thoughts on WOMO. We understand your frustrations with not being awarded points for any business in the Shopping & Hobbies category. The reason for this is that we find with shopping and hobbies businesses, more commonly you tend to be buying just a product, and there is not a large customer service element involved. Here at WOMO we really want to be able to share experiences about the services you receive from small business, and that is why the Member Rewards Program is set up to reward reviews for businesses that are in the services sector. In regard to the change in points, this was not a decision we made lightly, but with a lot of deliberation, we came up with a rewards program we still feel is fair and achievable.
Thanks again for your feedback and we look forward to seeing some more great reviews from you in the near future.
I decided to write this review to highlight a significant flaw in womo policy. I had a cleaner be very rude to me via sms and then not show up. After I reviewed the cleaner, womo contacted me and said that unfortunately because I did not end up being a paying customer I could not review the service as this was womo policy. I also had a mobile hairdresser not show up even after confirming with me the day before, again via sms-so I had proof. I could not rate the hairdresser on womo because I was not a paying customer even though this business really put a dampener on my wedding anniversary plans. I think womo users would appreciate knowing about businesses that are 'no shows' and I hope womo management can address this policy which currently stops customers reviewing services that don't show up. I think that if a customer has proof of a booking they should be allowed to review the business only in the event of that business not showing up for the appointment. Other than this small loop-hole in policy, the womo team are fantastic, friendly and prompt! Womo is a great site and I wouldn't be without it! Well done womo (:
I agree with you. Not showing up is a lack of customer service and people should be aware of these businesses. I have experienced this myself, but did not try to review as I new I could not. Hopefully they will change their policy.
Hi Jane70. We really do appreciate your suggestion for members to be able to review a business based on a poor experience even though you may not have transacted with them. At this stage it is feedback that management are considering, and may choose to implement into the WOMO site. In the mean time, we really hope you enjoy sharing your experiences about other Australian small businesses you use. Thank you again for making this suggestion, as mentioned before, we really appreciate it and are always looking for ways to ensure our site is the best it can be.
I wondered about that recently as well after a bad experience kept me from completing using a business. It may have helped others to know the reasons for not using a service and encouraged people to look for alternatives. I do understand the reasoning WOMO has; just nice if this could be another feature offered.
Love this site that gives us the ability to comment or recommend businesses. Great public service for rewards, jazmin is lovely,email questions are answered so fast for me and they are so helpful. Im glad im registered, thanks guys you do an awesome job
Hi Freddie,
What lovely words! We certainly do our best to do an "awesome job"!
We are always here to help when you need.
The team at WOMO
only just came across this wonderful site....im loving it so far ive always enjoyed reviewing businesses and take particular attention to customerservice...the fact that i can earn money by voicing my opinion and promoting my favorite businesses is an added incentive...highly recommend to other likeminded people
Thanks for your review michellem67. It's great to know you have found WOMO to share your experiences. We look forward to seeing some great detailed reviews form you in the near future.
I have been rating businesses and claimed my points and received an iTunes voucher for $10.
I received an email stating I had to validate my adress and mobile number, and did so. I had a reply confirming my voucher was in the post. I received it this morning.
Happy with the service - if only other places were as fantastic!
Hi Emmaf18, We hope you have found something nice to purchase with your gift card!
We hope to see lots more great reviews from you (and of course, then send out vouchers as a little reward!). From the Team at WOMO
Great Website!! You post reviews on the places you have been and you can read other peoples reviews. Great way to find what you want and get other peoples opinions on all the places around the country. You get fabulous rewards for your time and I also love the fact that they advertise coupons and other things on this site. Great Job guys!!
Thanks for your comments kerrya7!
Very pleased to know that you are finding it useful to use other peoples opinions for deciding on a business to use.
The Team at WOMO!
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Hi Michellef3, That's great news that you have already got enough points for a gift card!
We agree that it's so easy to just jump online when you have time and share your experiences.
Keep up the great reviews.
Not bagging womo, but just a reminder Michelle, remember to redeem your points not too long after they accrue as they do expire! I'm planning to redeem as soon as I hit the required points to avoid missing out again.