Vanilah

4.8
based on 100 reviews

  • Ballarat, VIC 3350
    By referral only
  • 00000000
  • Opening Hours (Monday: 9:30 till 5pm)
  • Payment methods
    Eftpos, Credit and Cash

100 reviews about Vanilah

verified email - 23 Nov 2012

I could not have been happier with my visit this week to Vanilah. Rebecca listened to my concerns regarding a current botched hair job 5 months earlier (I had not worn my hair down since) and came up with a color and cut plan. I thought I would be travelling back to Melbourne to get my hair cut every time. I'm thrilled that I have found my hairdresser! The salon is lovely and the all the girls are genuinely friendly and professional. Thanks Vanilah!

Approximate cost: $140

verified email - 22 Nov 2012

I was searching online for a hairdresser as i had a family wedding coming up. I went to Vanilah for a hair freshen up and new style. The lady i dealt with was great. She was polite and took her time to say what would and wouldnt work for my style of face and explained how this style would be great for a wedding. I couldnt believe a hairdresser would take their time to explain such things. I would highly recommend this place and wish there was a higher star rating system so i could give them more stars.
You guys are fantastic keep up the great work!

verified email - 05 Nov 2012

Thank you so much!!! Rebecca did my hair on saturday and she did an amazing job. From the minute I walked in the door as a new customer everyone was lovely. Rebecca and Michelle work so well together and it is great to see friendly banter happening all the time. Refreshing from gossiping salons normally. Rebecca fixed a terribel color and also a shocking haircut and I just wanted to say a big Thank you!
Looking forward to my next appointment!

Approximate cost: $195

verified email - 25 Oct 2012

I looked online for a hairdresser in Ballarat, and found your reviews, after not liking two others I tried, I decided Vanilah was the one for me. Phoned them and spoke to Michelle, who was so helpful. I was travelling from the Hunter Valley in NSW to my niece's wedding., so it was an important appointment for me at the hairdressers for the wedding. I had a wash and blow wave. I had the most excellent personal service, they thought of everything. Michelle, Emily, and Bronwyn all assisted, and Emily even fitted my fascinator for me as well. I would thoroughly recommend this company to anyone, absolutely., thank you girls you made my day.

Approximate cost: $50

verified email - 25 Sep 2012

i would have to say this would be one of the best salons in Ballarat the team at vanilla is so friendly and very welcoming. The salon and is amazing and the first time i walked it, it smelt amazing! and not of that yucky hairdresser smell in most salons.
cant wait till can have my hair done there

Vanilah 26 Sep 2012

Thank you for the review, I know what you mean about that salon smell. Phew :)

Anonymous
verified email - 23 Sep 2012

I just received two more compliments on my hair style and colour today two weeks after my first visit to Vanilah. Thanks to Zoey who just seemed to know what I wanted and what would suit me. Zoey is a skilled cutter/stylist and I think a bit of a perfectionist. I enjoyed my visit to Vanilah it was very relaxing, laid back, friendly staff and nice bag of goodies to take home to boot. I will go back and would highly recommend Zoey.

Vanilah 26 Sep 2012

Zoey makes me very proud to be a business owner she is a rising talent who has a fabulous career ahead.
Thank you for the review. Michelle

verified email - 10 Sep 2012

First Impression:I was greeted by Michelle, she made me feel very comfortable.Having moved from Melbourne and feeling a bit lost I explained to her what I wanted.I had been with my previous hairdresser for quite sometime and wanted to a salon without a lot of fuss.
Michelle made the appointment for the following week with Rebecca.
The whole experience was very professional from the time I met Michelle and to when I sat in the chair with Rebecca.
Rebecca listened to what I wanted, when finished I walked out with the cut that I was more than happy with.
No hesitation in returning to Vanilha Thank you.
Ann

Approximate cost: $60.00

Vanilah 26 Sep 2012

You were a pleasure to have in the salon Ann. I hope your settling in well.
Thank you for the review. Kind Regards Michelle

14 Aug 2012

Really happy with my experience today Rebecca was wonderful and am so happy with my cut, certainly happy enough to finally break the ties with my Melbourne hairdresser. Rebecca even went the extra mile and bought a jigsaw puzzle to keep my son occupied whilst i got my haircut done which is really impressive and very appreciated. I also got my sons haircut and it looks great

Vanilah 26 Sep 2012

Rebecca is a good girl. Amazing hairdresser aswell.
I'm glad your little fella enjoyed the puzzles.
Thank you for the reveiw.
Kind Regards Michelle

10 Aug 2012

i went to Vanilla after different salon destroyed my hair. The other salon died my roots bright red by mistake and then painted black to try and cover it, i wanted my usual dark blonde and left with chestnut hair, unhappy and $200 poorer. The girls in Vanilla not only fixed my hair but made a plan to help my hair to recover in the coming weeks. It was a massive job and they did such an amazing job it made me feel soooo much better and now 2 more visits later i am loving it! i have had my hair done by the beautiful Emily and Michelle and WOULD RECOMMEND THIS SALON TO ANYONE!! They have great service, very reasonable prices and best of all they are honest :)

Approximate cost: $160

Vanilah 26 Sep 2012

Your a sweet girl.

Anonymous
verified email - 09 Aug 2012

I was really happy with the results of what i had done, but a bit disappointed that i was quoted one thing and had to pay sooo much more, for such a simple service.

Approximate cost: $130

Vanilah 26 Sep 2012

I'm sorry to hear that there was a change in price from quote to finish. It is strange, however we have looked at the way we do things and learnt from your reiview. We have improved on this part of our service.
Thank you for your review if you would like to speak with me on this matter further please feel free to call me and we can have a chat.
Kindest Regards
Michelle

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