The girls today were fantastic, not only do they know their products they swear by them. Not just another hairdresser out to take your money they give you fantastic advice to suit your hair! Can't wait to go back!
thanks Ladies
I had the most amazing haircut at Vanilah. They knew exactly what I was after and I left very very happy. Not only do they provide a great service but all the staff are very knowledgeable on all their products and only offer the best. They were only too willing to pass on their handy tips and secrets to having great looking healthy hair. What a great experience.
Hi Kerry, pleased to hear you are so happy. Thank you for the review I really appreciate the time people take as they really help us build our business.
Kindest Regards
Michelle
my husband does deliveries to your business and decided to have a haircut there one day. He came home and absolutely raved telling me i must go there that he got the best head massage as well. So i was out shopping on my holidays and decided to pop in and see if you could fit me in. You were able to fit me in that afternoon and not only did i get the best haircut i have had in some years but i also got one of those amazing head massages. I left feeling relaxed and pampered. Definately will be back forever.
Approximate cost: $66
I remember you booking in. Fantastic outcome. If your husband is the delivery driver I'm thinking of you are a lucky lady he is a lovely gentlemen. Thank you for the review they really help us build our business.
Kindest Regards
Michelle
Two visits and I haven't quite had the 5 star experience other reviewers have... Visit one was interrupted numerous times by the stylist answering the phone and during visit two I was a made to feel uncomfortable by a senior staff member's attitude towards the apprentice that was cutting my hair. I did however, very much appreciate the quality of cut (have tried elsewhere and 'got what I paid for'). Giving Vanilah another go..
Approximate cost: $100
Hi Corrinb, thank you for taking the time to review us. Your right we NEED a receptionist bad. We have a position 30 hours a week must be customer focused and have MYOB skills. Regarding the attitude I will investergate, thank you. I hope we see you again.
Kind Regards
Michelle
What a delightful salon to go to!! Beautiful, friendly staff, and the best haircut I have had in a long time! The girls are extremely knowledgable, and I felt incredibly safe in their hands. The home care products they recommended we perfect for my hair, and helped to make it look and feel better than it has in YEARS!! Undoubtably the best salon around!!
What a great review, you can come back any time :)
Cheers
Michelle
I was so very happy with my experience and i will be coming back!... It might be pricey but i would prefer to spend an extra 100 on hair i will LOVE and still love 1 month later. I got a colour, cut and treatment and it looked amazing.
Approximate cost: $205.00
Thank you for the review, We love our products I'm glad you do to. Hope to see you in the salon soon.
Kind Regards Michelle
Despite the fact that this salon is incredibly over priced it is quite a nice atmosphere. The staff seem pretty friendly and relaxed which was nice. I think its fine to pay a lot of money for a great haircut but my cut was really, really average and i wont go back. The hairdresser I had seemed to think she'd worked some sort of magic on my hair when really it was an incredibly average haircut and a style that didnt even last a few hours definetly not worth a triple figure sum.
Approximate cost: $110
I am sorry to hear that you were unhappy with your hair cut. Our hair cut price for ladies is $66 and mens $46 so I'm not sure if you took products with you or had any extra treatments, please call the salon so we can rectify any concerns on 53334533. Kind Regards Michelle
I am sorry to hear that you were unhappy with your hair cut. Our hair cut price for ladies is $66 and mens $46 so I'm not sure if you took products with you or had any extra treatments, please call the salon so we can rectify any concerns on 53334533
Note to Business Owner Michelle: Just wanted you to know that as ‘long-term’ WOMO members, we are always on the look out for managers who actively respond to negative feedback and communicate with their customers in a positive manner. We hope you have been able to clarify the problem that ‘Letterfoot’ mentioned and were able to arrange a resolution that worked for the two of you. While we have never used your salon before, we remain interested in the reviews that continue to grace these pages. Given the review left by ‘Justbeinghonest’, we are curious about the product used to prevent/minimize the regular salon smell? We are trying to determine whether the scent is sourced from a natural product (eg. essential oil) or a synthetic one. Such confirmation would be appreciated. Regards, Reeces
I really enjoyed my experience at Vanilla, they were able to fit me in at short notice and all the staff I met were very friendly and welcoming. Zoe cut my hair and I couldn't be happier with how she cut and styled my hair. I will definitely be back.
Approximate cost: $60
Thank you for the review, its a lovely time after christmas to have your hair done. I'm glad you enjoyed your visit.
Kind Regards
Michelle
i was referred to Vanilah by a mate and I'm extremely happy with the result. my hair stylist was very friendly, professional and knowledgable about what works and made helpful suggestions. highly recommend Vanilah to other guys who want proper style cuts. great range of other products too !
Approximate cost: $40
Thank you for the review, we have done alot of training with mens hair and we love it! We have for 2013 added neck shaves to the mens cut service. We hope you love it!
Kind Regards
Michelle
I have been a client of the salon one year now and I look forward to each visit very much. Michelle is a true leader/manager; and has recruited a passionate and positive team who work together and encourage each other for the benefit of the customers and the benefit of the business. No wonder your business is growing Michelle. Looking forward to my next visit just in time for Christmas season.
Jenny your lovely:)
“Lovely Friendly professional salon Lots of after care and products Wide”…
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You have just written the kind of review that makes me really proud. Thank you.
Kind Regards
Michelle