Pathfinder Investigations Pty Ltd

5.0
based on 89 reviews

Customer Approved
“We make customer
service a priority”

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89 reviews about Pathfinder Investigations Pty Ltd

12 Jul 2020

“Thank you so much Jan for making every move easy for me..! Highly recommended.”

Approximate cost: $160

In this case, we served documents the day after receipt even though the person had moved out of the address given when we tracked him down.

12 Jul 2020

The need engage a foreign process server to serve divorce papers to an adamantly evasive ex in a 3rd world country during COVID lockdown, in hazardous conditions with a different language was the reason we engaged Jan to coordinate this for us. She meticulously instructed and provided pre filled forms to the foreign server with what was required to satisfy Australian courts. Despite foreign notarial policy, documentation of successful delivery was achieved.
Jan was always super prompt, fully professional , master of tricky situations and infused the human element of compassion into the project.
Like a “dog with a bone” with your instructions – with Jan rest assured that “this is not her first rodeo”.
You’ll get success one way or another!
Thank you Jan.

Approximate cost: $100

This client tried 8 times to persuade the Respondent to co-operate. By using an independent professional Process Server armed with our Questions Prior to Service, we were able to persuade her to sign the Acknowledgement of Service.

27 Jun 2020

Over the last two years, my law firm has relied on Jan and her team at Pathfinder Investigations for our process service requirements. We have a great working relationship and find their services invaluable to our business.

Thanks Nelson, you have certainly set us some interesting challenges in finding and serving respondents within court deadlines, and we have enjoyed rising to them.

25 May 2020

Jan was super fast and so professional. Her assistance with serving a difficult case for me was very helpful. And has resulted in a positive outcome, thanks to Jan and her team.

Thanks for the feedback. This Court document was served the day after receipt, and the Affidavit of Service was to the client only two days later even though it has been difficult to find Justices of the Peace during the COVID-19 crisis.

Anonymous
25 Mar 2020

I can always rely on Jan to get the job done, and done well. She is extremely thorough, and always goes above and beyond to deliver results.

Thank you, most of our feedback comes from private clients, though it's nice to hear from lawyers as well. In this case we had to overcome some bureaucratic delays at a prison before we successfully served court documents.

10 Mar 2020

Thank you Jan. Fast service of documents. No complications. Couldn't be happier.

You're most welcome. In this case, we also managed to persuade the Respondent to sign a child's Passport Application, something which the Court had ordered her to do two years ago.

Anonymous
20 Feb 2020

A great process server, and will always go above and beyond to assist with difficult serves. Thank you Jan.

Thank you. This case involved serving documents at a set time with only 2.5 hours notice.

Anonymous
verified email - 03 Dec 2019

Case 2448 3-12-19
I engaged Jan to find a trader who didn't want to be found.
She found him and served the Court Papers.
Jan is thorough, accurate and fast. She was also great support to me while going through a somewhat daunting experience.
Thank you Jan for a job well done.

You're most welcome, it's what we're here for, and I hope the trader pays you now rather than risk his credit rating by going further through the Court system.

Anonymous
13 Sep 2019

We have found Pathfinder Investigations to be of supreme service, and they go above and beyond expectations to serve parties every time. They are also very comparative on price. We highly recommend using Pathfinder to anyone wanting to engage a process server.

It's nice to get some feedback from a firm of lawyers.

verified email - 07 May 2019

Pathfinder Investigations have been incredible to find someone who I had been pursuing for 24 months without finding them myself. With Pathfinder Investigations we ended up doing a skip trace and consequently came up with the correct address so we could serve document successfully. This person had fudged their ASIC record, had no ABN and all other details were listed incorrectly to throw out anyone looking for them.I have no idea how Jan and her team found him but the service is amazing and HIGHLY RECOMMENDED!!!!

Cheers. Matt and I, both ex-cops, love tracking down and catching bad guys like this. Only wish we could be in Court with you to see him get his come-uppance.

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