Pathfinder Investigations Pty Ltd

5.0
based on 89 reviews

Customer Approved
“We make customer
service a priority”

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89 reviews about Pathfinder Investigations Pty Ltd

Anonymous
24 Oct 2021

Jan is truly the best! I would highly recommend Pathfinder Investigations.

We aim to please.

19 Oct 2021

Jan was recommended by our lawyer and I know why. She is so efficient and understanding. Jan will help to resolve any difficulty at a reasonable cost.

Thank you for your kind comments. Yes, we try to help wherever we can.

Anonymous
15 Oct 2021

At first I tried an agent in the city of Perth, only to discover they would not allow an EFT, did not have a credit card machine and wanted me to draw cash from the bank. When I queried this ridiculous payment option, they were rude to me. From my car outside I discovered Pathfinder on Google and even though they are based in Geraldton, the service of divorce papers on my ex was flawless, efficient and very professional. I would not hesitate to recommend them to anyone in need of these types of services. Case 3732

Thank you. Actually, while I operate the business from Geraldton, most of my own agents cover the Greater Perth Area from Yanchep to Augusta, plus Broome and Esperance and, in fact, I have contacts through Western Australia. We prefer EFT, but we do accept debit or credit card details over the phone.

Anonymous
12 Oct 2021

Very much a totally Professional Company . Any concerns were easly resolved , followed up ,to ensure the correct lodgement was done and is a very freindly voice in a time of stress. Well done.

30 Sep 2021

I would very highly recommend Jan for anyone who wants an excellent service from a true professional. I have used Jan's services 3 times now and she goes above and beyond each time for her clients.

Thank you for your kind comments. This matter was a Same Day Service, which took four attempts at three addresses over a 1.5 hour waiting period for the Respondent to return, and then visiting a JP out of office hours.

13 Sep 2021

I value the help you've given me.
I really appreciate your consideration, time and guidance. you definitely made the process less stressful to me.

Approximate cost: $1

You're most welcome. We understand how daunting these procedures are to clients who are unfamiliar with them. Court rules and forms have recently changed, so it's important we keep on top of these things for you.

31 Aug 2021

“I asked Jan to trace someone regards a deeply personal matter, which she did in 3 days. I then asked her to visit this person, which she was quite prepared to do and would have made money from, however, she cared enough about me to give a viewpoint I hadn’t considered and, as a result, I have chosen a different tactic. Thanks Jan, great Customer Service!”

Thank you. Unlike some of our male-dominated competitors, we try to take an holistic approach to our client's requirements. This was quite a delicate case that required extra thought, and I was very happy to help.

Anonymous
verified email - 15 Aug 2021

Jan has made this daunting divorce process so much easier for me, I can’t thank you and your agent enough! I highly recommended Pathfinder Investigations.

Thank you. Yes, it can be quite daunting. This is why, unlike our competitors, we also provide (free of charge) a completed Affidavit of Proof of Signature (or Identity, as the case may be) to the Applicant after service, in addition to the sworn Affidavit of Service, together with a letter explaining their next steps.

25 Jun 2021

My divorce was successful based on your supporting document. Thank you for your quick response. It made the process significantly less stressful.

This client required us to prove that her husband had not returned to Australia in order to obtain a Dispensation of Service. The Family Court has strict criteria requiring us to evidence that we have taken all reasonable steps to prove that service is not possible or practicable.

03 Jun 2021

Jan is very professional and helpful in everything she does. I would highly recommend her to anyone who required her services.
Thank you very much for all the advise and assistance given..

This was an unusual case. I'm glad we were able to help you achieve your desired outcome at Court.

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