I shopped around for the new Fuji XT4 and Becextech prices were really good. It was such a big purchase, camera and 3 lenses and i was quite nervous about buying from a company that i had not heard of before. I needn't have been as the transaction was easy and smooth. Delivery was just over a week, which was amazing given the state we are in in Victoria. I could not be happier with the service, delivery time and the products received. I would definitely purchase from them again. Very Happy
THEY TOOK MY MONEY, WITHHELD AND ARE STILL WITHHOLDING MY ORDER unless I provide them with personal and private details, which I won't.
Numerous emails haven't helped, no phone number to call and no physical address either, only a fax no. Who uses faxes now??
Approximate cost: $1000
Very competitive pricing, great product range. But most impressively, I ordered a camera at about 10PM on Tuesday, it was delivered to my homedoor at about 11AM Monday to Australia! You came recommended from a friend of mine, and I have already been recommending you guys to others. Thanks!
I have purchased several items from Becextech and havenever had anything but superb service from them. Great prices and fast freedelivery. It doesn't get any better!!
The representative I dealt with wascompletely professional and excellent all-around. He took time not only toexplain different options but also to look for other items which might fit myparticular situation.
Receive the product in time. Contacted customer service about a perceuvwd oroblem. They were really helpful. Problem realised within minutes. Would recommend company.
I love my new phone. It was as described, a great price, delivery was well within the estimated timeframe and the extras (earphones, power pack, screen savers etc) were very welcome additions. I will definitely be back to buy again. Thankyou.
Item arrive damaged however their customer support was fantastic in getting everything straightened out. I highly recommend Becextech, their prices generally beat eBay and other electronic retaillers and their customer service can't be matched!
I really ever have to contact customer service, but when I do they always go above and beyond to take care of me, the address on my concerns let me know exactly what my options are and even help me to set things up to make sure I’m doing it correctly thanks again Becextech
BecexTech had a compelling price offer for the Samsung S20 in February 2020 and I placed an order, paying in full in advance.
The expected release matched what was known in the market, a target date of 6 March 2020. On the release date, I had not received any advice from BecexTech so contacted them to request a shipping date. The response was that there was no stock and no estimated shipping date available.
Given it was a pre-order, I had the following expectations:
1. That they would at least have my product on order with their supplier on the basis of my pre-order and that I had paid in full
2. That it was reasonable to believe my order would be shipped on or within a few days of general availability, 6 March 2020
3. That making a commitment to when the order would ship was a basic requirement and not one I would have parted with my money without
After several days back and forth without progress, I requested a full refund because BecexTech could not supply my order and would not provide any indication of when that may happen. The responses I received included the potential for cancellation fees, and twice offering alternative products at a higher price. Out of frustration, I have needed to initiate a dispute via PayPal for any hope of resolution.
Please be wary of this business. I'm sure they at times have seamless transactions, however, that has not been my experience. When something doesn't work out right with BecexTech, the cheaper price has not been worth the hassle. Now my money is tied up, I can't get the phone I need, and BecexTech keep dragging things out instead of doing the right thing.
Thank you @biancam736, I did make a formal complaint a short time after my review. It is disappointing that became necessary. However, to Becextech's credit they eventually processed the refund in full. The experience still left a bitter taste and I would not recommend trading with them given my experience.
Did they withhold your order and ask you for private information
Matches the frustration of my encounter. Order delayed or didnt arrive. Item retired as requested then no reimbursement or item or postage.
Shoddy business.
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Why is a review from one year ago at the top of the list?