Very dissatisfied with this store, my partner waited 3 days for click and collect , he end up going up there and was told it wasn't in the system. When he asked to see the manager they had another look and found it . It was a $550.00 mobile that they had out the back the whole time. Today I was up there and needed help at tect department , but nobody around I waited 10 minutes. As I was leaving I saw a lady who worked there and she said she was busy out the back . I asked her for help with SD cards and she had no idea but she worked that area. She said I have an IPhone so I don't no about Samsung. So I rang my daughter at work and she helped me though it. OMG Big W whats going on up there.