Empower Solar Australia

5.0
based on 25 reviews

Customer Approved
“We make customer
service a priority”

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25 reviews about Empower Solar Australia

verified email - 06 Jul 2021

Embarking on getting solar panels was quite a harrowing experience as there are so many providers out there. I've got many quotes from providers where most did not make site visits as they advised that the satellite image from Google Maps would be sufficient to based the quote by and where to install the solar panels.

Empower solar Perth sent a sales consultant Kimba to provide all information regarding installation of solar panels and answer any queries which was fantastic. Kimba answered all my queries and helped me to understand the whole process of the solar panel installation. I engaged Empower solar Perth to install my solar panels and the whole process from start to finish was impeccable.

They dealt with Western Power regarding change of meter. Text message to inform on each stage of the process. On installation day, I had Tristan and Aaron that installed the solar panels. Best installers by far as they were friendly, thorough and professional in what they do. They cleaned after the job and also helped replace a broken tile left by another electrician from a recent roller shutter installation.

This is a how a business should be run. Great customer service and also confident that there are great after sale service which a lot business lacks out there. There are a lot of cheap solar panels installation being offered out there; however remember if you do need after sales service, will they be there to support you in your time of need!

verified email - 05 Aug 2022

Joshua at ESP facilitated our pleasant journey into solar power with his professional advice, quick and informative responses to our questions, and endless patience! The installation was scheduled according to our needs and professionally done. We highly recommend ESP and the team!

verified email - 05 Aug 2022

I had a smart meter installed additionally to my solar that I got elsewhere. These guys from their sales team to their tech guys are honest and well priced. The tech found some issues with the wiring in my switch board (previous owners) and fixed it. I've had a few electricians come in and not even blink an eye to say there was anything wrong so I can really appreciate an good electrician who does the right thing. Thanks Mike and Josh.

verified email - 04 Aug 2022

Thanks for ESP team, especially Michael Wang, who is fully deserved to be given a 5-star medal. He explained all the details of related products to me, gave us some valuable advice and replied to my message always instantly. I will say that is real customer service. Today ESP arrange two boys (Hopa and another one) to install our solar HWS and it just took 2.5 hours all done, very tidy and clear steps from beginning to the end. Totally I will say such good experience with ESP, and strongly recommend these guys...thanks again for your help.

verified email - 02 Aug 2022

Joshua Lim from Empower solar was very professional and helpful from the beginning till the installation. Very good service. Nothing to complain. Thank you.

verified email - 02 Aug 2022

Very professional. Solar installed quickly no mess left behind everything works great
Thankyou

verified email - 02 Aug 2022

After reading all the experiences others have been through with installing solar, I am getting very cautious. Got several quotes and comparing and also looking at their advertisement, decided to go with ESP on my 6.66KW system.
Installation was a breeze. All work done in a neat and systematic way and everyone knows their duties. The certified electrician explain to me how the system works. Workplace was cleaned and all rubbish carted away.

verified email - 06 Jul 2021

Hassle free installation and buying process. Information regarding the solar panels and layout planning given prior to final agreement. Friendly and efficient installers, even helped me install a 15A socket on the day on short notice (with extra installation fee of course). Happy customer in cannington

verified email - 06 Jul 2021

The team was great as this was our second purchase from Empower Solar. We had the same installers as per the first system we bought 6 weeks ago. They did an amazing job.

verified email - 06 Jul 2021

From the very first email to the very quick, clean & professional installation of our hot water & PV system , the whole team at Empower has made the whole process a breeze. We would not hesitate to recommend the people from Empower. Thanks Michael for making it all happen.

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