I have been a patient here for approximately two years. Whilst the orthotics are excellent the service has been ordinary. Twice when I have had adjustments made to my orthotics the lab used does not send the orthotic back as per the required prescription. On return to absolute footcare, the orthotics are not checked to see if they are correct. The store phones for them to picked up. You think you are getting back the orthotics with the required prescription and the required adjustments but you are not. Once you realise the mistake, you are required to go back to store to have them sent off again only to have to pick them up again.