Reviews by taea

This review is for RDC Spa, Berwick VIC

verified email - 19 Mar 2014

My initial reason for going to RDC spa was to escape into a different reality for an hour or so after receiving some very bad news. When I booked in for my first appointment it was suggested that I have a consult with the owner, Caroline, which was extremely comforting considering my state of health. Caroline was incredibly honest with her advice and her level of compassion really moved me, my expectations were already being exceeded.

Going back to the very first time I came to RDC, I remember looking around the reception area alone and thinking wow! I felt like I was at one of those gorgeous 5star resort spas, the decor is stunning, the ambience filled with warmth and serenity and the staff were so friendly and ready to make me feel like I was their only priority. Seriously felt like a hollywood star and I loved it!

I have now had several treatments and with each visit I can honestly say that I am truly enjoying my experiences at RDC. I am impressed with how well they know their products and how efficiently and courteously they provide their services. As a bonus I have noticed that they take an interest in getting to know you as a person not just a 'client', and actually care about your needs. Caroline often asks me how I feel my treatments are going and if I am noticing the changes for myself and is always happy to answer all my questions no matter how many times I think I have asked the same ones…sorry haha.

The fact is that my experience at RDC, each and every time has been one of absolute joy, right from my initial arrival I am made to feel so welcome as I am greeted by a warm hello and shown to my room, very rarely have I had to wait in the waiting area, although I must admit it doesn't phase me on those few occasions where I have waited, as it is such a beautiful space. I find it as an opportunity to take in the serenity and go to that peaceful place in preparation for some pampering, leaving the hustle and bustle out in the carpark where it belongs.

I don't normally write reviews but today I had to bring my 14 year old with me and she openly commented on how peaceful and friendly her experience at RDC was. This made me think that if someone can make my girl feel that, then it is worth noting and definitely worth spending a few minutes to say thank you. After all how often do we really get to say thank you to one another……so thank you so much RDC.

Special thank you to Caroline for taking such a genuine interest in helping me to feel relaxed and smile, to get that feeling of escapism with each treatment. I love every second and can honestly say that RDC is definitely the kind of business i would not only recommend to my friends but am proud to do so.

Taea :)