Reviews by slim263

This review is for Yering Station, Yarra Glen VIC

verified email - 03 Jan 2024

Terrible service

We visited the restaurant with my family today. While clean, the restaurant looked tired and it looked like there was a broken door in the restaurant (which has been boarded up). Sadly there was no baby facilities in the toilet (despite there being a child menu for kids from 2 years onwards). While the food was delicious, the service was poor. The waitress that served us was inexperienced and rushed (even though we had told her to slow down and take her time). In her haste to clear the plates she dropped a dirty knife and fork on my 2year old son. Without much sincere acknowledgement of the incident or apology from the waitress or restaurant manager, we still paid the full bill (there was no offer from the restaurant to reduce the bill for any inconvenience). It was a terribly negative experience especially when we had travelled so far to have a family lunch. We felt rushed to eat and felt not wanted at the restaurant - a far cry from the “finest vineyard” it boasts to be. We will not be returning.