Reviews by ryanw439

This review is for Discosource DJs, Melbourne VIC

verified email - 30 May 2017

Hired discosource in Perth for a birthday, for the most part it was average. The bit we strongly disliked was the 'photography' we had paid for. $300 for 3 hours. The DJ showed up with a black eye (kind of understandable, but still was embarrassing with everyone asking about it) and for the $100/hr photography, he used what looked like a 7 year old $200 camera. We had a DSLR 15megapixel camera we could've used, but assumed that a DECENT camera would be provided.

It took about a whole month after the event before we even got the photos and ended up using none of them. I was messaging Lee, our contact, for days/weeks trying to get some indication of a refund or even a basic apology for an appalling service. After many weeks the owner finally got into "contact" (i struggle to even call it that) with me and offered a 50% refund. 50% for photos we didn't want and ruining the night due to a lack of decent photos being taken (due to relying on the comapny you were paying $100/hr to provide).
I was told there was a reason for a below average camera being provided (girlfriend running late or something), but it is very poor service for us as the paying customer to suffer because of this.

I would strongly advise anyone looking to go through this company to look elsewhere first, they may be slightly cheaper, but it's for a reason.

Futher more, after the owner stating he would get in contact with me "the following monday" i have not heard from him since. That was probably about 1 month ago. Once they have your money i think their care factor drops dramatically.

I have receipts, text messages, phone call logs etc. To prove all this. I'm sure there have been many people who have had a good time with this company, unfortunately we did not and i will never use or reccomend their services in future.

Approximate cost: $1200