7 reviews about Talk To The Mac

verified email - 12 Sep 2023

I picked up a MacBook Pro from them and found that it wouldn’t power up. I was told on the phone that it was working fine when they gave it back to me. I opened up the computer and found that they had not reconnected the hard drive cable. Not quite sure how it worked fine for them. Disappointing.

Talk To The Mac 23 Sep 2023

Dear Shaun,
Thank you for your review. We treat all reviews seriously and as you know, we invited you to visit our store for us to check the problem after you called to let us know the MacBook was not working when you returned home.

We appreciate your good faith in us by coming back to the store with the MacBook and we checked the problem and rectified it immediately. We apologise to you for having to return to our store for rectification under warranty. I note your comment above concerning the connection of the hard drive cable which is the advice our technician provided to you.
We warrant our work and treat our clients needs seriously and if there is a problem we welcome our clients back to our store and will remedy the problem cheerfully.
Thank you Shaun for the opportunity to assist you.
Talk to the Mac

17 Feb 2023

We would like to thank Ivy and Eric at Talk To The Mac for working so successfully on fixing our computer which was incredibly slow. The team at Talk To The Mac were so helpful and went above and beyond to help us out. We wish to sincerely thank them for their time, effort and professional service.
Helen and Kim

28 Nov 2022

Just all round awesome. Originally went in months ago with my son's laptop as a hinge was broken. The lady, Ivy, looked skeptical, but took it in the back. 5 minutes later she came back and it was sorted. 'How much?' I asked. She laughed and said, 'Nothing.' My 13 year old son was so impressed he wrote a review.
Fast forward to me upgrading to Windows 11 and my whole Office 365 went t**s up. I'm a sole trader working from home and it basically made my life hell, hours to achieve the simplest task. Microsoft was as helpful as an ashtray on a motorbike, of course. Took it into Eric and 4 days later everything is fixed. Just the nicest people, with great customer service and a job I would have paid thousands to fix cost me less than $200.00. Tripadvisor should have a section that's not restaurants and hotels, so that traveler's who are experiencing issues with their tech will know where to go.

16 Sep 2021

Wonderful helpful team members, with excellent service, fantastic refurbished apple laptops at an excellent price.
Talk to the Mac is the place to go for all of your apple needs.

verified email - 05 Nov 2015

Bought several products from them. Had them replace a hard drive in my iMac. Now, I can't load any of the software back onto the drive. i called them only to be told, "Call Apple, we only do hardware" Strange considering they transferred all my data from the dead drive!
Well, I'm never going back there!!
My advice, go elsewhere.

Approximate cost: $3000

Talk To The Mac 18 Jul 2022

Dear Jarrodd68,We are sorry the team in the old Talk to the Mac let you down.

Talk to the Mac was purchased by my family owned company and is trading successfully at Shop 6, Plaza 200 Mulgrave Road, Westcourt.

Please do not hesitate to visit us as we are committed to quality work performed promptly.

Anonymous
verified email - 29 May 2012

went there waited a while had a repair took ages no one called to tell me what was happing staff ok managers to in your face

Approximate cost: $500

Talk To The Mac 18 Jul 2022

We are sorry the team in the old Talk to the Mac let you down.

Talk to the Mac was purchased by my family owned company and is trading successfully at Shop 6, Plaza 200 Mulgrave Road, Westcourt.

Please do not hesitate to visit us as we are committed to quality work performed promptly.

verified email - 14 Oct 2008

I bought a computer from Talk to the Mac 3 years ago, and always had excellent back up service and support. I was provided with low cost repairs when I needed help and did not have the money.

Write a review

Business Owners

Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.

Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...

See how it works

Upgrade Your Account