19 reviews about Spirit Of Tasmania

verified email - 22 Jul 2023

Be it known that on June 26, 2023, Spirit conducted what was quaintly referred to as a price restructure. Vehicle fares were raised MASSIVELY. As compensation, Spirit claims they have reduced passenger fares. Yes, BASE passenger fares are now SLIGHTLY cheaper, yet if you take a standard car, you’ll now be stung from $179 to $302 in the winter low season, else $224-$377 at all other times. That’s just the price for a single STANDARD car, one way! If you have a larger car, campervan, or are towing, then you’ll be stung even more. In comparison, standard car prices were a MAXIMUM of $130 prior to June 26. Spirit claim that if you travel as a group of four adults with a car, you’ll now pay 8% less than previously. But who travels in a group of four adults? NO ONE! This is not inflation, this is GREEDflation… If you’ve been a loyal customer (as I have, travelling with them since 1976) this price restructure is their reward and appreciation for you. If you are a new customer, they’ll no doubt be hoping you will be naïve enough and not notice. Well, it might be time to ditch the ferry and fly again. Spirit, owned by the Tasmanian government, is a monopoly that clearly needs to be busted by a competitor service.

verified email - 08 Dec 2021

Our night sail was fine, cabin was clean and comfortable. We slept well. Food not great, very expensive and no vegan options. On our return trip however-we needed urgent advice with regards to changing previously booked dates due to medical urgency. It was a Sunday that we found out we needed to cut our holiday short and return home, we soon found out there wasn't any information online to answer the questions we had. We called the info number, but were advised no one answers the phone on a Sunday, and to leave a message. We were told via a recording someone would call us back. In the brief message I left, I explained there was a medically urgent reason for my call. No one called back, so we had to pay for a full second fare to get our family home, as we had no advice or information to go on.
Absolutely ripped off, and absolutely appalling service. In follow up communications we were simply told we should've had travel insurance. No refunds offered no empathy no apologies.
The day sail was terrible, as it took our family of 5 over 3 hours to find seating for the day as staff refused to ask people to move feet and bags off seats, all this whilst our sick child remained with no where to rest. As we had spent time in hospital we were exhausted. Had my call been answered or returned, I could've flown home with my sick child for $150 (in an hour and 30mins..) and the remaining family could've taken the ferry as originally booked, saving us over $350 and an agonising trip. Appalled at the service and disgusted we couldn't have the information we needed when we needed it.
Pure negligence.

Approximate cost: $1

verified email - 31 Aug 2018

This is a great travel option for people who want to take their cars over to Tasmania/Victoria for a trip. If you suffer from sea-sickness however, it's important that you be well prepared because passing through the Bass Straight will certainly trigger it. Nice journey for those unaffected.

verified email - 15 Sep 2017

This was an unexpected trip for us, but even booking at the last minute in the middle of January we found the prices quite reasonable to take the car over. We didn't opt for any extra paid seating or cabin on our day sail - if you so suffer motion sickness then we'd highly recommend the cabin. We booked the cabin for our night sail back and would definitely do it again. We were concerned initially about the room size, but we were very pleasantly surprised when we entered our cabin. A very large window allowed plenty of light and views, the beds were comfortable, a small desk and chair, and still enough room to not feel cramped. It was great to have our own bathroom and it was more than sufficient. There are lots of different spaces on the boat to suit your needs, though not quite as many or perhaps as large as the pictures looked to us online. Food was much better priced than we had expected based on other reviews. If you eat anywhere with 4 kids it's going to be expensive, but the actual prices on board are very reasonable - movie cinemas charge a lot more! Lunch buffet is great, pile up a whole plate for $24 and it will do 2 adults (it did us anyway), and plenty of other couples we saw did the same. Boarding and exiting with the car was part of being a well-oiled machine, absolutely no delays and such a smooth organised process. We wouldn't hesitate to take the boat over again, but would definitely get a cabin both ways.

verified email - 26 Nov 2016

Perfect moment ! Amazing boat ! Everythings inside for be good ! The staff is really nice and friendly ! Nice cabine

04 Sep 2013

If you only get a chair, and not a cabin, don't expect to get any sleep. You really get what you pay for. The food is overpriced, but the staff are lovely and service is great. Expect a wild night if the weather is rough (bring sea-sickness tablets).

verified email - 03 Sep 2013

Service is really lovely on board, they are well presented friendly and helpful. Always pack snacks though ad the food is a over priced and not the nicest. Cabins are comfy and are always clean overall it's a nice trip.

verified email - 21 Aug 2013

we had a wonderful holiday on the spirit of tasmania when we docked into devonport we were directed nicely as to how to get off the boat with our car it was very orchestrated and everyone knew their roles there were no muck ups just us when we couldnt find which side of the ship we parked lol.

verified email - 17 Jan 2013

travelled to and from Melb with hubby and motorbike. Had cabin one way and recliner chair coming back. Cabin = sleep, recliner chair = no sleep. I think it is way too expensive to travel this way, it is cheaper to fly and hire a car. The ferry is often sailing with very few passengers. Better to reduce the fair and travel full as the staff are all there anyway getting paid. The recliner chairs are a nightmare, uncomfortable and very difficult to get up if the person in front has reclined their chair. Being Tas govt owned surely it could be cheaper.

Approximate cost: $500

verified email - 06 Jan 2013

The Spirit is a good way to get your car across to Tasmania, saving rental expenses. The accommodation is clean and comfortable. There are a few options for things to do on board. I wouldn't eat on board because the food is average and expensive.

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