58 reviews about OzSale

verified email - 09 Aug 2011

Great bargains online, really helpful if you need to return something as well. Occasionally the delivery is slow. Beware, its addictive!

verified email - 31 Mar 2011

Great online bargains for designer products. Sometimes 80% off original price. Delivery is a little slow but something I don't mind as the bargains are so good.

verified email - 09 Dec 2010

I have used ozsale.com.au for two purchases now. The website is good as you get a variety of products and brands being listed. The postage isn't cheap, but if you are getting a bargain, it is still worth it. Delivery has taken about 2 weeks both times.

verified email - 09 Dec 2010

These guys have some great bargains. I have bought items on several occasions and although the service is slow I have been very happy with the items I have purchased.

Anonymous
verified email - 26 Sep 2010

Worthwhile signing up and having a look at some cheap designer bargains. I've received some great designer clothes at discounted prices for my son - I have had bad luck on products for myself though - some clothing were not have the right sizes listed (medium instead of size 10 - should have specied what was on the tag), when i tried to return it it was too late (you only get a short window period to do so).
Also ordered makeup, received the wrong item, can return but I have to pay postage.

verified email - 10 Sep 2010

I love ozsale I'm always buying things on line, its a shame you have to wait a couple of weeks to get your purchases.

verified email - 23 Aug 2010

Delivery takes too long and once I had to contact them and needed to cancel and get a refund because my order was out of stock and was going to take possibly another couple of months. The idea of this site is to order a sale item which there is limited stock of technically there should never be any backorders. They don't seem to be very organised

verified email - 08 Aug 2010

I often find lots of specials for me and the kids here. Much better than going round the shops.

Anonymous
verified email - 30 Jul 2010

We had a faulty product sent to us and when we rang they sent out a new one which we received in two days.Great customer service

Anonymous
verified email - 06 Jun 2010

Ozsale has som great bargains, but the worst customer service i have ever experienced. Honestly, these guys don't care much about keeping the customer happy. They send out wrong items or items that are unhygienic. And if you go down the process of requesting a refund, expect to be waiting weeks and weeks for them to process. Their customer service is really lacking and causes a lot of stress. Oh and I did for get to mention that they regularly process orders that they can't fulfill. So again you go through more stress to get your money back for unavailable items. Be very cautious. Also check your refunds as they also have a habbit of shortchanging you.

Nanno 25 Oct 2011

Had a very similar experience. I bought a shirt and tie, they sent the shirt but advised they could not supply the tie. Therefore shirt useless. Took 3-4 weeks to receive the shirt and be advised about the tie. I returned the shirt and they gave me a CREDIT, not reimbursement like they suggest. I now wish to cancel my account, as I have no confidence in this business, and don't want any further transactions with them.

susans23 20 Apr 2012

Thanks for the warning.

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