When you get a good specialist/tradesperson you hang on to them for life because there are so many ordinary ones out there. Bill and Carmel at Autocare are fantastic. It may take a little time to get you car booked in, (1 week to 10 days in my experience) but thats because they are so good and in demand but people. The work was first class, the price was more than reasonable and I was provided with a list of work that I will need to get done at some stage in the future. I cannot fault the service I received.
Most trustworthy mechanics I've ever dealt with.
Talked me through everything completely, described all the best options and helped me come to a decision which benefited me most, and not him. Best part of it all it ended up barely costing me a cent. Bought them a bottle of wine because they refused to take more money for their work and advice. Would rather drive to the other side of town to use this mechanic rather than any of my local garages.
Approximate cost: $Bottle of Wine
How awesome!
we have been going to autocare automotive for many years. Bill is a terrific mechanic - very reliable and friendly. he takes the time to explain mechanical things and the options available. Carmel, his wife who runs the office is always helpful and accommodating. it is very rare to get such welcoming service.
we recommend this business highly
Damien and jackie
This is one of the best Auto care Automotive companies in Melbourne! The Service, Value and Quality Care is one of the best I have ever encountered! You will not be disappointed!
This place is terrific, I'm looked after from start to end by Carmel while Bill is busy in the (super tidy) workshop. Great forward quoting and accommodating. Very thorough and would recommend to everyone. Cost below is for Major Service.
Approximate cost: $420
Bill and Carmel have provided fantastic service and advice for my family and I, and I feel very lucky to have found them. They are lovely people, who go out of their way to make you feel valued. Autocare Automotive has always provided exceptional care in servicing our cars, which is especially a credit to Bill's expertise.
Super friendly staff were very helpful and did a great job. They happily accommodated my schedule and got everything done and ready for me very promptly.
After searching for a trusty and affordable mechanic to service my Mazda I found Autocare Automotive through Womo. As soon as I contacted them it came apparent they are the kind of business that takes customer service seriously. I highly recommend them and will be using Autocare Automotive in the future whenever I need a quality mechanic.
As a first-time car owner, I can be wary of mechanics trying to rip me off, but I found Bill and Carmel at Autocare Automotive to be incredibly friendly, helpful and trustworthy from the start.
My old car had quite a complicated electrical issue but Bill did everything in his power to locate and fix the problem while maintaining an affordable price for me. Both Bill and Carmel communicated with me every step of the way and kept me informed as to what the progress was, and in the end charged me a fraction of the price of what other mechanics might have. I felt very well looked-after in their hands and would recommend them to anyone, without a doubt.
I've finally found it. A good mechanic, and fantastic customer service. Carmel went above and beyond to help me out. Good honest people. I will happily take my car back. I can't imagine going anywhere else.
Thanks Jen, you were a pleasure to work for, thank you for coming to us !
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