9 reviews about PETstock

verified email - 20 May 2014

We just recently brought 2 bunny rabbits from here and the staff hav been so helpful and when ever i have had a issue or cocern they have been helpful with there advice

verified email - 26 Jan 2014

Very happy with the grooming service they provide. They do an excellent job and at a reasonable price. I do find their other products food, beds etc a tad expensive though. Pleasant friendly staff.

Approximate cost: $55

verified email - 09 Dec 2013

PETSTOCK is a great establishment with a great set up!
They have a massive range of items for many different animals/pets.
Their staff is lovely and always willing to help you out
The worst part is having to leave the animals behind :( haha
I definitely recommend PETSTOCK :)

Approximate cost: $Average

verified email - 17 Jul 2013

I was super impressed on my first visit when someone walked in with their dog and the staff behind the counter gave the dog a dog treat.
The staff are so friendly and incredibly helpful, nothing is too much to ask.
I love how if you can't find something on the shelf the staff will check their computer to see if more stock in their storeroom.
They have by far the biggest range of pets and products I've seen in Ballarat.
The set up of the large shop was obviously well planned so very easy to find what you are looking for with signs everywhere, etc ...

verified email - 27 Jul 2012

My dog loves visiting Petstock, especially Emma, to have a wash and trim. She treats him like her own, is very friendly and listens to instructions. All the staff are helpful. Its obvious Emma loves dogs, she does a wonderful job at grooming.

verified email - 02 Dec 2011

Very helpful sales staff, we were there 5 months ago to purchase leads to take cats in an interstate car trip. I had two great salespeople assist, and we came away with a reasonably priced collar and lead set for each cat, and a nice chat with some helpful advice from a sales person who understands the practicalities of living with animals.

Approximate cost: $40

verified email - 18 Nov 2010

Ballarat pet-stock has the greatest variety of pet supplies in ballarat . Excellent range of products and stock feed catering for a wide variety of domestic animals and livestock. Good serve always helpful and friendly.

Approximate cost: $?

verified email - 06 Jan 2010

Petstock in Ballarat is great when it comes to prices especially sale times, & it is great that they offer member rewards cards, parking is fairly good and range is fantastic, however i have found customer service to be very bad over the years, it is always a matter of having to seek out a shop assistant after waiting around to be served for quite some time, as staff tend to hover around front service desk even whilst not noticably busy, most are pleasant enough when actually serving you though.

laurieb3 06 Mar 2012

I'd have to agree, I have stopped shopping there and cancelled my membership because of poor customer service. I would love to go on a big rant here however I wont, I will however recommend that anyone looking to buy fish and/or fish products, shop elsewhere where sales people have experience.

verified email - 04 Dec 2009

Excellent range of stock for family pets and livestock: pet bedding, food for pets and livestock, toys, worming products for pets and livestock, etc. Easy access and good parking. Very busy place, but staff are always helpful and wait time is generally minimal.

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