I wish I had different categories to review. My Doctor is fantastic (reason why I keep going back). However, the reception is appalling. Not very polite receptionists, impossible to reach the surgery by phone. I rang the surgery, was put on hold (as usual), got in my car, drove to the surgery and stood at the front desk (while the phone was still on hold). It should not be quicker to drive there just to get a simple question answered than to talk to someone on the phone. They know they have a problem with reception - they refuse to fix it.