Never had I had such a poor experience with a Hairdresser even before I walked in the door. I booked on Friday for a 10AM Sunday appointment for a cut and blow wave, with the use of a cut/colour/blow-wave voucher I was given as a gift. Saturday night at 9.30PM I received a text from business stating that she needs my voucher number, as I was out and did not have on me, I did not respond. 11.07PM another text advising that my appointment has been cancelled. Expressing my disappointment with the pour customer service and the fact she only requested the voucher number late the night before my appointment, I could provide the number when I got home or at my appointment. Her sassy response advising how important her time is, she gave me until 12AM to give the voucher. The text was sent 11.59PM. An absolutely disgusting display of customer service and pushing away the local customers.