Do NOT send your furry friends to Doggie Motel/Balkana Kennel at 529 Remembrance Drive, Cardigan/Ballarat.

They did not ask to see my C5 which maybe should have been a sign, but it says to me the dogs possibly aren't protected. On picking up my dog, the man yelled at me, gave me my dog's special diet (all individually pre packaged up) back which shows he did not get fed! He needed special food with Sashas Blend for his hip dysplysia already added, he was also on medication from the night before which he didn't get, this was provided on drop off. There was poop in the cage equivalent to the two days so that was never picked up. There's no bed provided so if i didn't take mine he would have been in the dirt. The cages have no grass, only gravel and are filthy. After paying, the man threw the $4 change at me and said nothing. He knew i wasn't happy about my dog being starved.

My poor boy scoffed dinner down at home and looks and smells terrible after just the two days there. It's animal cruelty as they obviously didn't even try to feed him!

I have texted them and no one has even bothered to respond.

Approximate cost: $18