I had a very negative experience with this business. I attended for a
quote for repair of damage to my vehicle. I was told the quote would
be emailed to me. The email did not arrive. I rang them the following
working day in the afternoon, and clarified my email address. I rang
them in total 5 times, over a period of 9 days, each time politely
clarifying my email address and phone number (requesting a call if
they had any problems with the email) before I eventually received the
quote. At no time did they say they did not want to give me a quote,
or that they did not want to repair the car.

I received the quote, however important details, such as my name, and
the make of my car were incorrect. Though I would not have been so
concerned about this, I was unable to have them correct the error, as
I was informed, in no uncertain terms, during our last phone
'conversation', (which ended by the person on the phone yelling at me
for a full minute), that they didn't want my business.