I have been using this store for years now. The staff are always helpful and there are heaps of staff at peak times to assist. They stock everything!

I also received the "keratin" treatment and followed all instructions given to me by the hairdresser, but product did not work, as hair is exactly as it was prior to treatment, in fact it is actually in worse condition. I know how this should work as I have had a Keratin treatment before and my hair was dead straight for 4 months after. I have tried to call the hairdresser many times, but it is either engaged or rings out (this is during business hours). I even drove out there during their advertised times and the place was closed. Other concerns; the place is absolutely filthy with no ventilation or exhaust fan so customers and staff breathing in a lot of fumes. Waste of money and time, I will be requesting a refund via Groupon and/or Consumer Affairs as the product is not as described.

Approximate cost: $173