I have been shopping at Mountfords for some time now. But no more. I wanted to purchase 2 pairs but needed another size brought in, which Mountfords are always so willing to do. But NO during sale time,absolutely NO, even though one pair was still full price. I work very hard for the money I was going to exchange for your goods, Mountfords. And yet you expect me to trawl all over town to get your product! Forget it, you've lost a good customer and many future sales. And retailers wonder why they're going under! And you need to get rid of one particular off-hand assistant at Southland store.