I placed my online order on 6 November 2020, and was advised at that time it would arrive within 2-14 working days (not including weekends).

On 11 November 2020, Beme emailed to advise there would be slight delay on my purchase as they were changing warehouses

On 12 November 2020, Beme emailed that I would have my order by next week.

On 21 November 2020, Beme emailed a $20 discount code to apologise for the delay and once again advise my purchase would be with me as soon as possible. Ironically, when using the discount code it changed my 'free postage' to charge me $10 - so I didn't even get the full benefit of the discount code.

On 24 November 2020, I contacted Beme customer care to ask if there was a way I could collect my purchase from a local store as I was going away on holidays on 26 November.

On 25 November 2020, Beme emailed me back - they didn't answer my question, but advised my purchase was on its way and would arrive within 2-14 working days (not including weekends)

Today, I was advised by Australia Post that my purchase had been shipped to New Zealand - guess I won't be getting the clothes that I bought specifically for my holiday :-(

Fingers crossed my purchase might arrive before Christmas >:-(

P.S. the Beme link to their returns and exchanges policy (https://www.beme.com.au/returns-exchanges) doesn't help either as it just comes up with "page not found"

Approximate cost: $280