I ordered a hair straightener, leave in conditioner, heat protectant and a duo pack of shampoo and conditioner. They advertise next day delivery for orders over $80. My orders were over $350 and I received them 4 days later. They sent a single conditioner and no shampoo. When I asked for the shampoo that I paid for, they insisted that I had to go to the post office to return the conditioner to them before sending me what I paid for. I have returned the conditioner and I am still waiting to receive the duo that I paid $63 for. Terrible customer service. I will never shop with them again. I want my $63 back.

Approximate cost: $63