We saw them at Eltham miniature train on March 12th. It was a hot day, the ponies were in the sun and had no water. When my mum told them to give them water the person there was quite rude and said we give them water and they kick it over.
Every single staff member there appeared rude and barely made eye contact and felt as if they didn't want to be there. I was standing there for ages with no interaction to say if I was interested. I had to ask if my daughter was too little to go on it. None of the staff said hello or goodbye and barely any interaction took place.
It cost $5 and lasted maybe 2 minutes.
I only gave two stars, those stars are for the ponies. I'd give no stars to the staff. Should be ashamed of yourself. Give them water and brush them. They have feelings and rights!