My first visit here was for a script renewal. I booked online and showed up 10 minutes before my appointment time. I wasn't seen for 1.5 hours (all for a 5 minute appointment). I gave it the benefit of the doubt and booked in again a couple of months down the track. Again I arrived 10 mins before my appointment time and wasn't seen for over 2 hours...only to be told that the Dr I had booked had gone home for the day. This made me quite upset. This is not good enough and I do not recommend this practice to anyone. The reception staff were rude, disinterested and unhelpful on both occasions. I also feel unsatisfied with the nurses credentials when I was there also. She was rude, complacent and unpresentable. I would not trust her with a needle.
This practice is clearly OVER booking and should cancel if they running so far behind on their schedule. The waiting time is far too long.
I cannot express how disappointed I am. I will not be returning.