Just your usual average, b-grader service provider. they bill by the nano-second and make sure they perform useless, unrequired tasks so that each nanosecond can be extrapolated to minutes and hours.
Sending useless updates that cost hundreds of dollars for no other reason than to invoice more money!
I don't think they're any different to any other lawyer, I just had the displeasure of making them richer for poor service!

Approximate cost: $5000