I have used Robina Realty to manage my rental properties for a number of years. In recent times, they have exhibited a level of incompetence in accounting and re-listing.
Payments were made incorrectly to suppliers from my funds and it required a significant period to get my account credited with the funds that they mistakenly dispersed.
Re-signing existing tenants was unprofessionally conducted, with one tenant's lease expiring before a new lease was executed. Both leases were renewed with my name being listed on the leases instead of the corporate entity that actually owns the properties.
This has resulted in tenants now knowing my identity, which is an unacceptable situation.
When i finally determined that I could no longer rely on this agency to manage my investment properties, they not only placed obstacles in the way of the change over to a new managing agent, the principal of the agency phoned me and hurled repeated abuse at me.
I would not recommend this agency to anyone either renting or leasing a property.