Reviews by jodib967

This review is for Tiny Tutus, Hamilton NSW

verified email - 25 Jun 2019

I have NEVER come across such an UNETHICAL company. SO expensive and so many hidden fees and charges. I am due to have another baby and have had a lot of complications so have had to cancel. I rang well in advance and requested cancellation and was told I needed to email my request in writing. I asked for the email address and she told me to find it on the website. I emailed and gave EXACTLY four weeks notice of cancellation which should be plenty for toddlers ballet. I received an email back stating that I was ONE DAY too late to cancel for the following term and I would be charged in full AS WELL AS a $20 cancellation fee plus the recital fees which my daughter could not attend anyway. The staff were extremely rude and even hung up on me when I questioned them. I beg you not to use Tiny Tutus. Go with a ballet school which actually had ethics and cares for their customers.

Approximate cost: $1170