Old school is accurate. But in the 21st century, where some of us treat our animals as part of the family and not just as an economic decision, 'Dr Bob' is not professional.

Specifically, if you expect a thorough explanation, if you expect information and options, DON'T go to Dr Bob. If you expect a surgery to have hand sanitiser on the front desk (to protect humans from a pandemic as much as just basic infection control in a SURGERY) then DON'T go to Dr Bob.