I had an extremely ill kitten and rang the Eltham Vet which I have been using for over 25 years. I was told that they were booked out and would not consider seeing my kitten. They were rude and abrupt. I then rang Eltham Central Vets who were amazing. They saw Dougie immediately; he was critical with temp of 41 The diagnosed that he has been bitten and administered 2 injections. He has recovered. I have changed my other 2 pet as well as dougie to Eltham Central Clinic.