There is one set of Front office Staff who aren't customer friendly or who would rather not be there if they had got a better Job. I am specific that it is the Front office especially the younger ones.
I had an issue where by I had to repeat my name several times only because the lady refused to right down the information on a piece of paper and then go looking for the referral among the files. So I asked her to transfer the Call to another assistant , and she did after a wait But did not pass on the Information that I just given her so I had to repeat myself all over again. Now this one was'nt any different.
My recommendation to the owner would be to request the front office staff to Jott down the patients details on a piece of paper before they go looking for the details among the files. UNLESS, she has a great memory. This is the second time but there have been other incidents as well. Otherwise the Center is Good to attend.

Approximate cost: $1