I was very disappointed with this service, and would not recommend it. The first appointment was cancelled, re-booked for the next day and he turned up early without contacting me so I was unable to be there. It took to long to get the reports and he blamed it the size of the file, also told me to check spam or junk file. I was txt him all day on the Thursday and finally receive the report at 5.32. It is stressful buying a property without this disappointing service.