We took on Local Home Improvements in Oct 2019 to replace our patio. this was to be our Christmas gift for 2019. In Nov we started to complain when was he going to start, we had promise after promise but no action. All he wanted was more money.
We reluctantly paid again half of what he wanted. Still no action.--- In January 2020 he cleared out his site in Delacombe, He still insisted that was only relocating but could not give me a new address yet.
Later that year we went through VCAT. Nov 2020 the court awarded in our favour that he should pay us back what was owed plus court costs.
From Oct 2019 our problem started 16 months ago
--- We are still waiting today 11 Feb2021--=