Reviews by donw96

This review is for Crick Auto Group, Maroochydore QLD

verified email - 20 Aug 2020

I had a 20, 000 klm service done and the 3 services in total the car has come back dirtier then it was when I took it in, after explaining to the check in female that I wanted it washed this time. Label on windscreen was pulled off and glue not removed i asked the Honda checker to put on a new label.
My Dash cam was disconected and wiring left hanging ( they do not want to be seen doing half the job that we pay for) disgusting.
When I asked the young guy why it was not washed he stated that it was, when asked why it was in such a mess he stated that they always wash down the Engine Bay and that's normal. I lifted the Bonnett and it had not been washed down. The care of our vehicles are a disgrace.
I had to ask for a Loan car and wait for 10 days to have a service just for the car, it was a total mess inside rubbish all over,dirty and grubby. Also was demanded i would have to pay $5000 EXCESS if I had an accident. Respect and training is badly needed in this business.
Will look into having Service done somewhere else.

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