We hired the Ultimate Package (Digital Jukebox Hire with Karaoke & Twin Tub + Lights and Smoke Machine).
The song selection on the Jukebox was very good - lots of variety. But the second microphone kept giving feedback (that static-y sound) when not used. We tried turning the volume down on that microphone but it did nothing to stop it. We eventually just pulled the cord out and didn't use the second mike. Also, the Jukebox would occasionally freeze on us and stop playing music altogether. We used the Jukebox as our main source of background music during the night, so that was a little frustrating. The volume button was also on a touch screen that was sometime difficult to press.
The most frustrating thing from the whole experience though, was the slushy machine. We had the machine set up at around 4pm. We were told by Passiontails that it would need at least 2 hours for it to be ready. We assumed since our party was starting at 630pm, the slushy would be ready. At 630, the slushy was in fact, icy and ready to go, but by 7pm, the slushy turned back into liquid and by the end of the night (around 11pm), it was all just very sweet water. The kids couldn't even drink it coz it didn't taste very nice in the liquid form. We didn't touch any settings and left it exactly as their delivery driver had told us to. This was very disappointing. The kids were looking forward to having this as we had promised to them we would have a slushy machine.
Lastly, we didn't even end up using the fog machine. Every time we tried to turn it on, the stuff coming out of it smelt so bad we had to open up the doors to ventilate the room. It stayed off the whole night.
Overall, not very happy with the quality of items we got. Considering we got the ultimate package, and spent quite a lot on, we assumed we would be getting working equipment. This obviously wasn't the case and we are very disappointed in it. We won't be hiring from them again.

Approximate cost: $395.00