After 10 years of only purchasing from Narellan Sand and Soil I was recently mislead, lied to and incorrectly charged - I have literally spent over $20k for our acreage property and business related requirements. In good faith I emailed providing details of the issue hoping a manager would either call me or reply via email - unfortunately not.
As such I will never buy from them again. Research has proven it is beneficial to shop around - it would seem that Narellan Sand and Soil has become complacent and arrogant not too mention lost sight of customer service and customer loyalty.