Reviews by daniellep858

This review is for 365 Cleaners Melbourne, Melbourne VIC

verified email - 10 Jun 2023

This has absolutely been the worst experience I have had with any service provider ever. My cleaning was booked with specific instructions that I would need 1 hours notice. The cleaners called with 30 mins notice, they wouldn’t confirm that they would wait, this is after I wasted 1 hour with the contact centre trying to confirm what was going to happen to my appointment. I had to reschedule for the following day with no offer of any kind of compensation for me wasting half my day waiting. I had to demand some compensation for my time. I asked that they be here at 9 for the rescheduled appointment and was assured there would be no issue they showed up 25 mins late. They wouldn’t listen to instructions on where to park and after I told them off for their poor service they took off and didn’t complete the service at all. Oh and I am still waiting for a call from the management. DO NOT USE THEM. WORST CLEANERS EVER. DISGUSTING UNPROFESSIONAL.

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