Mr. Plank is an amazing surgeon. He’s easy to talk to, compassionate and really listens to your concerns—however trivial they may sound. As soon as I met him I felt at ease, and even later, after the operation, I knew he’d gone above and beyond to ensure everything was in order, that I would have received the correct hip implant for my severe nickel allergy. His staff was equally efficient, caring and taking their time to explain the procedure, therefore ensuring I had a smooth prep, surgery and follow-up. Someone nervous like, suffering from so called White Coat Syndrome I’m glad to have come across Mr. Plank. My faith in doctors and the medical profession in general has been restored.