No attempt to deliver would rather waste 5 mins filling in a form

Looking at video footage Driver comes into driveway , instantly fills out we missed you , pops in mailbox and leaves , and was not even put in the mailbox correctly we found it on the ground latter on !!

I was literally outside around the corner ~20m away , if he beeped I might have even have noticed him , no attempt to even go to the front door , to top it off the Consignment # written out was wrong / undecipherable , and without a correct number they will not even do a re delivery , tried multiple emails with many combination changes , why can they not look up delivery address and work out what the Consignment # should be !!!!