I use their post office agency regularly. Gail always greets me with a smile & is pleasant to everyone. She's always helpful & nothing's ever a drama.

Whenever we have a phone problem we ring John, Margaret & the gang at Fettells. Our latest issue was a mobile modem which wasn't baby proof. Telstra decided to stuff us around despite the fact we owned our old modem & wanted the new 1 put on our plan. The lovely girl (I can't remember her name) argued the point with Telstra on our behalf so we had minimum down time.

I've been dealing with Steve for many years. You get what you pay for with him - A grade service. I've never had to go back & say "This isn't quite right". He's 1 of the few mechanics I'll let go near my car. I've found most mechanics don't know how to do a proper job on a Subaru but Steve & the gang do.

I've had the seafood platter on a couple of occasions. It's enough to feed 2 people & not want anymore, it is soooooo huge. It's the best value seafood meal in Port by far.

Approximate cost: $70

We've had a number of jobs completed by Darren & the gang at Mid Coast Appliances. The jobs are completed on time every time & they don't bullshit to customers.

We have an American Express EFTPOS terminal in our business. It froze last Wednesday. We rang American Express, obtained a job number & expected the new terminal by Friday. They keep telling us someone will get back to us. We're still waiting for them to ring. We've rung a number of times today (Monday), all with the same whatever attitude. We're a small business with only 1 EFTPOS terminal. We can't afford down time. We're changing companies at the 1st available opportunity. American Express charges more in EFTPOS terminal rental than other companies we've received quotes from. We've been dealing with American Express for a long time & this is the way they treat loyal customers. Every time we've rung today they've said they'll get back to us & everytime they failed to ring back withing the allotted time frame.

After the last phone call we were told they would send someone immediately. Here it is, end of the trading day on Monday, & we're still waiting.

Tuesday - another phone, was asked for call back details....AGAIN when it should all be on the system. Was told AGAIN someone would ring back.

Final result told themcome & collect their terminal because 1 of the banks would have a new 1 here Thursday.

In summary, American Express needs to teach their staff how to make outgoing telephone calls so they can respond to customer complaints, they need to stop treating customers like idiots & they need to learn how to address customers complaints.

I've been with Rewards Central for 18 months. It's easy to get points but seems to take forever to get around to cashout time, but it's well worth it when you do get enough points to cash out.

Virgin has highly competitive prices, the staff are all down to earth & very professional. You can have a joke with them & they have a great sense of humour. Richard, they do you proud.

best tasting fruit & veg in Port & good pricing too. Because it's only a small shop you can be in & out with all the things you need for a great meal in minutes.