Steve is unprofessional and rude. A simple transaction turns into a major standoff over some bizarre insult he feels he has been slighted with. There is no reasoning with him. Weird...

I am so tired of being brushed off by the reception at this clinic. That is even when emails are replied to and phone calls are answered. My child runs out medication, even when I request it a month in advance. The blame is always put back on me. When I genuinely try to find ways that both I and the clinic might improve practice so that my child is not running out of medication I am accused of being argumentative. What am I to do?
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After leaving a review on Google, I received a very rude and unprofessional phone call from Mark. I again calmly and politely requested what I could do to ease scripts being delivered on time in future. There was no interest in finding a solution. Instead, as a result of leaving a one-star review and genuinely enquiring why the script had been delayed and what both parties might do to avoid this in future, he told me to find another paediatrician for my child. And hung up on me. Even with a difficult paediatrician waitlist, I would highly recommend you look elsewhere for your family for a more reliable and professional service.