please beware of this company !
it all started when we got our laminate floorboards put down in our brand new house, from the get go it was a mess the installers not showing up on time, and only working a few hours a day which led to our floors taking around 2 weeks to be finished, damaging our tiles in the process in our bathrooms, and honestly looking like they had no idea what they were doing.We had troubles with the floorboards in the first 4 weeks,coming out from under the trim and the boards already moving apart from each other leaving gaps in the floor. trying to get a hold of someone from this company is impossible once they have your money, I had to go down to the store at least 7 times, finally they came and had a look (3 separate times with 3 different installers) all had said it was a very bad install job from the person who did it. mike also admitting that the installer who did my floors (who fled the state mind you) didn't seem to great as at least 3 different jobs he had done are needing to be be redone.finally they came out to replace the boards but then didn't follow through with doing them and said we are going to get the supplier involved because there are to many boards that need to be replaced.(passing the buck) its has been months and months back and forth that it has now been nearly 2 years since first contact and nothing has actually been pulled up and redone, no one will return my calls even when going down to the shop still nothing.
please please do not make the same mistake I did with going with this company !! it is heartbreaking to pay so much for such a crappy job.
i will be taking things further.