[redacted due to inflammatory statement]

Make sure you never take your dog here!! Please don't do it, our dogs nearly we're lost!

Our dogs had to be taken away from there because they could just push under through the fence of the 'Pet Suite' which was leading to another dogs suite (who the staff member told us were aggressive). The staff member proceeded to put a dirty towel there when we asked to block it off. Dogs can move towels. Especially a 7-month old playful puppy who we had very specifically warned the Kennels about beforehand, to which they said there is no safety risk.

I was suspicious when they wouldn't let us walk the dogs down to their 'luxury mud filled suite', we insisted and we saved our dogs lives when we did.

We paid over $1000 for 7 days and they wouldn't give a cent back after we removed the dogs after 3 hours due to concerns for their safety.

Now we are off to VCAT to make sure these 'people' give us our money back. We have photographic evidence of how bad these facilities are (which we struggled to be able to get as there is none on the internet for obvious reasons and the staff members wouldn't let us near the suites again either.)

We don't want anyone to have to be as worried as we were.

Approximate cost: $1000